Replacing window hardware is usually a DIY’er project. Its as simple as turning a few screws. The difficulty lies in identifying the part you need. Identifying window hardware is a tangible and visual process. If we can’t see what you need, we can’t help! Most window hardware is NOT brand specific. Since most major window companies all used the same hardware, mainly TRUTH (with a few exceptions) knowing the brand of window doesn’t always help us. We can’t possibly know what piece of hardware was used on a given brand, model, and production year. BUT, if we know what part it is, or more importantly, SEE what part you need, then we have a good chance of getting you what you need.
When requesting window hardware, we need pictures emailed to us, windowparts@fensterUSA.com and sometimes even a sample mailed to us. You can always use our catalog link on our site, www.windowpartsusa.com to identify your part on your own. Don’t be overwhelmed by the 400 page catalog! Wood window hardware, locks, operators, seals and screen parts are only on pages 120-275.