Help us help you! Identify your windows with these helpful tips or let our experts do the work. Windows are complicated, confusing, and technically challenging in both terminology and construction.
Have I scared you yet? Relax. The biggest thing to wrap your head around is the window industry in not in a hurry. Window repair parts are not sold on Amazon on purpose! Well maybe some are, but not like what we offer. This is not a quick, instant gratification purchase. The process takes time. One little detail missed, makes the part not work.
Second, identifying windows and purchasing repair parts is a visual, tangible thing. Part A has to match part B. It can be that simple. Think back to pre-school when you had to flip over flash cards to find a matched pair. Did it matter what was on the card? NO. Your goal was to match the two pictures.
Windows are 3 dimensional. You have to feel it, touch it, examine it in your hands to understand how it fits together.
We can’t help if we can’t see what you have. We take the first step in providing you pictures and drawings on our sash catalog and other product pages to give you a visual reference of what OUR parts look like. Your next step is to determine do our parts look like what you have? Just basing your search on the brand of window (if you know that) doesn’t get us close enough since in some cases we have multiple models of the same brand available.
So, line drawings and little pictures on the internet are making you more confused. That’s fine. We need to see what you have in order to help you. Then we’ll need measurements too. Sometimes we need pictures WITH measurements to get a scale, especially with hardware. We want to help! Help us, help you reach the Quan.
When trying to determine what Fenster sash number matches your window, don’t think so hard about what brand or model it is, think more about how it looks, how it operates, and how it fits together. Measurements are important too. Many times common measurements can help determine one sash from another.
Send us your (window) pics to sales@fensterUSA.com