Craftline Windows – Catalog Expansion

Attention! Fenster Components did not purchase, acquire or take over Craftline Windows! While we sympathize with your frustration, we hope you understand we have NO association with Craftline Windows and can not field warranty issues. With that said…

We want to help! With Craftline officially out of business, Fenster Components seeks to offer Craftline Windows’ former customers a solution to their failing windows. We currently have very few Craftline replications available and very little information on Craftline products in general. In order to best serve our customers, knowledge is our priority. We seek sample sash of any and all wood and wood/clad sash products produced from 1978 to 2010 in order to offer our customers a complete line of Craftline replications.

At this time, we do have replicated sash profiles and replacement sash for the ’80s-’90s era Craftline primed casement sash only. Complete assembled sashes are available for all primed units with clear or lowE glass. Knocked down “frame only” sashes are available for cladded units and primed units without glass. Unfortunately replacement cladding is not available at this time, but we’re working on it!

We also put a call out to former sales people and distributors that may still have catalogs or specs in their possession. In addition, we seek information relating to Craftline Windows’ component supply chain, specifically their cladding and weather stripping suppliers. Fenster wants to be your customer, not your competitor!

Fenster Components has been engineering replications of original sash profiles for most major brands since 1999.  Our catalog to date boasts over 60 casement and double hung profiles and continues to grow with more nationwide customers seeking solutions to their rotting window issues.  Our goal is to connect qualified window professionals to homeowners who need help efficiently as possible.

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45 Comments

  • Sue Prins
    Posted September 20, 2014 at 1:03 am | Permalink

    We are looking for weather stripping for our Craftline casement windows. Can you help? We live in Grand Rapids, MI.

    • Posted September 22, 2014 at 2:21 pm | Permalink

      Sue, I can’t say with any certainty we even know what weatherstrip Craftline used on your particular model of window. We would need pictures, or better yet, a sample sent in so we can identify it.

  • Lisa Lehman
    Posted October 11, 2014 at 7:10 pm | Permalink

    I have craftline double hung windows. The top window doesn’t stay up but falls all the way down when the window is unlocked. What parts do I need to fix this and how can I find someone to fix it? I’m in Midland Michigan. The windows are in excellent shape otherwise.

    • Posted October 13, 2014 at 1:38 pm | Permalink

      Your windows may not be broken at all. The upper sash may not be engaged with the balance. You’ll have to tilt out the sash to see if the pins are seated in the balance terminals.

  • Monika
    Posted October 28, 2014 at 2:43 am | Permalink

    we recently bought a 1993 house in Grand Rapids MI and the double hung over the kitchen sink has a broken crank and darkened wood at the bottom, perhaps from not closing right. Not sure if I need to replace the entire window but thought I’d see what was out there under the name craft line before I hired another company to simply replace it with a wood window. Any suggestions who to contact?

    • Posted October 28, 2014 at 6:51 pm | Permalink

      Monika, These are typical issues that our products solve, however I don’t have a dealer yet in your area. If you were to locate a repair professional, we’d be happy to supply them with repair parts.

  • Becky
    Posted April 30, 2015 at 1:33 pm | Permalink

    Our home was built in 1996 and Craftline windows were installed We are in need of the metal balance piece for one side of our window. Plus, we are in need of the vinly sashing(?) because in our attempt to reinstall the window, the vinyl cracked off in places. HELP!

  • Mike Frank
    Posted June 18, 2015 at 3:26 pm | Permalink

    Looking for the locking pins on the ends of a double hung window. One of them broke. The pins go into the lift socket inside the side of the window.

  • Don Torchia
    Posted August 1, 2015 at 7:57 pm | Permalink

    I am looking to find weather strips for the Craft-line windows that were installed in my house in 1975. These are vinyl strips that were stapled to the edge of the window and on the casement so that when the window was closed the strip on the window edge would interlock with the strip on the casement.. Would really appreciate any help I could get.

  • Joe
    Posted January 30, 2016 at 2:44 pm | Permalink

    I have 3 craft line windows that are sealed shut, does anyone know how I can get them to open again? One casement and 2 sliders.

    • Posted February 1, 2016 at 10:32 pm | Permalink

      Well Joe, sealed shut can mean a couple different things. They could be painted shut. Typically paint builds up against the weatherstrip. You have to crack the paint line by sliding a putty knife between the weatherstrip and the jamb of the window to break the paint. Or, they be caulked shut. You’d have to cut the caulk out around the sash frame. This will be a tough job and you’ll most likely damage the weatherstrip. FYI, we have several weatherstrip sizes and types available on our website at http://www.fensterusa.com. Good luck!

  • Shannon M
    Posted February 24, 2016 at 5:00 am | Permalink

    We have several craftline Windows with broken seals. Seeking advice for repair options. Located in central Ohio. Thanks.

    • Posted February 24, 2016 at 3:21 pm | Permalink

      Shannon, We are launching a new glass replacement product line this spring. We hope to have the new product page up by April. If you are wanting to replace the glass in your windows yourself, check back with us in a month or two for more details. http://www.fensterusa.com. Thanks!

  • ed bauer
    Posted February 27, 2016 at 11:22 pm | Permalink

    hi, i have a craftline casement window in the house we just bought and we would like to get screens for it. screen size is about 31 1/4 x 14 3/8. can you help?

  • Ron Filby
    Posted August 19, 2016 at 8:05 pm | Permalink

    Do you have access to any Craftline “awning” crank operators?

    • Posted August 22, 2016 at 5:00 pm | Permalink

      Ron, Sorry, we’re not really on the hardware side of things any more.

      • Ron Filby
        Posted February 21, 2017 at 11:00 pm | Permalink

        I need to replace multiple seal failures in glass of Craftline casements from 1986. I have no problem getting the glass but was wondering if you have any idea of the thickness of glass they used then? It looks like 7/8″ to me and I’d like to know without cutting out a piece to measure…Thanks

      • Posted February 24, 2017 at 3:36 pm | Permalink

        Ron, I don’t know what model of window you have, so I couldn’t say. I’m guessing you don’t have a glass caliper? Who would…I’m kidding! Here’s how I tell people to measure glass thickness. Measure the over all thickness of the sash frame. Put a straight edge across the interior face and measure the gap to the glass. Do the same on the outside. Subtract these measurements from the over all. Example: Sash is 2″ thick. Inside gap is 3/4. Outside gap is 1/2. 2-3/4-1/2= 3/4″ glass.

  • Geraldine Mock
    Posted October 9, 2016 at 7:30 pm | Permalink

    We have double-hung, tilt-in wood windows manufactured by Craftline in Maumee, Oh., now out of business. They were installed in 1969. In good shape because we added storm windows, but they need new jambliners/balances. I received a positive msg. from your sales dept. but I remember your website of a year or two ago said the only Craftline parts available were for those manufactured after the early 70s, not sure if you can help us with our older ones. Thank you.

    • Posted October 11, 2016 at 12:06 am | Permalink

      I really don’t know what you have. 1969 typically pre-dates a common vinyl compression jambliner we carry.

      • Geraldine Mock
        Posted October 18, 2016 at 2:59 pm | Permalink

        Ryan, our Craftline windows (1969) have jambliners with labels that say J W WINDOW COMPONENTS, INC. 7000/7500. Does this identification help? I have written that company in Merrill, Wi. but have not yet received a reponse. Thank you.

      • Posted October 19, 2016 at 12:15 am | Permalink

        Geraldine, Thank you for your inquiry. Unfortunately my knowledge doesn’t date back that far. Your windows pre-date me in knowledge and birth. I wish I could be more help.

  • Bruce Black
    Posted December 14, 2016 at 8:20 pm | Permalink

    hello, I have a craftline door wall and the handle in broken. The door locking mechanism gos from the top of the door to the bottom of the door. I need to find someone to replace it. Can you help?

    • Posted December 15, 2016 at 1:16 pm | Permalink

      Bruce, We don’t do much on the hardware side of things. I couldn’t tell you what Craftline might have used on their doors.

  • Jeffrey Weihl
    Posted January 21, 2017 at 9:41 pm | Permalink

    Our 1998 built house has all Craftline, mostly double hung, tilt in windows. A couple of them no longer close properly. It looks like the top half doesn’t fit properly in the frame so won’t go up all the way, thus the locking mechanism can’t engage. Maybe something is slightly warped? I know almost nothing about windows, but is this something that can typically be fixed? If so, who could do it? We’re in the Lansing, Michigan area.

    • Posted January 22, 2017 at 2:24 pm | Permalink

      Jeff, check out our balance replacement kits on our website. As long you have a compression type jambliner for tilt-in windows, ours should retro-fit in easily. http://www.fensterusa.com. thanks!

  • Vitor Hugo Balvedi
    Posted March 4, 2017 at 2:18 pm | Permalink

    Ryan,
    Could you help me? Where I can find JW WINDOW COMPONENTS repair parts?
    Thank you.
    Vitor

    • Posted March 4, 2017 at 3:04 pm | Permalink

      Vitor, Are you looking for JELD-WEN parts? I’m not familiar with JW windows if they are something other than a JELD-WEN product. With that said, can you be more specific? Sashes, hardware, weatherstrip, etc. We won’t have anything newer than mid-2,000’s that was actually produced by JELD-WEN. Those models are too new for us and still covered under JELD-WEN warranty. However, if you have older Caradco, Pozzi, or Norco products bought out by JELD-WEN, then perhaps we can help.

  • Posted June 29, 2017 at 9:21 pm | Permalink

    Do you have replacement sashes available for 1995 casement windows by Craftline? We are undertaking a repair project with a count of 16 broken seal casement windows. Five different sizes will be needed. Any photos or more info you need, please let us know. Thank you. Keith at Zeeland Architectural Components. Phone 616.772.6000

  • Susan
    Posted July 24, 2017 at 11:36 am | Permalink

    We have 4 crank out windows with rotted wood on the exterior. The windows measure 18×36 (2) and 18×44 (2)
    Where can we get replacements?

    • Posted July 24, 2017 at 11:54 pm | Permalink

      Susan, We’ll need to know what brand and model of windows you have in order to build you the correct product. If you don’t have this information, my best recommendation is to submit some photos to our sales dept. and we’ll do our best to identify them for you. You can send those to sales@fensterusa.com.

  • John Largent
    Posted December 7, 2017 at 2:28 am | Permalink

    I have craft line casement windows. They are painted but the sills and the bottom sashes are rotten on 6 windows. Can the sills be replaced? The house was built in 96. I am not sure what year the windows are.
    Thanks
    John

    • Posted December 8, 2017 at 12:58 pm | Permalink

      John, Something like that is usually a carpenter fix. The brand of window is irrelevant. Most guys will just make parts on site to match.

  • Posted January 15, 2018 at 6:15 pm | Permalink

    Looking for Craftline casement sash replacement 1980-B Bronze Clad / Primed wood interior…Can You Help Me?

  • Richard Widmer
    Posted January 22, 2018 at 6:39 pm | Permalink

    I have Craftsman windows installed in 1968. A couple of them have the clips or string broken. Can you tell me where I can still buy parts for the window?

  • Sandra Mason
    Posted February 14, 2019 at 12:43 am | Permalink

    Our Craftline circa 199? hinged patio door-the side that opens French door style-seems to be warped. It is aluminum clad outside and wood inside. We would like to just replace that side of the door if possible. Any ideas?

    • Posted February 14, 2019 at 7:03 pm | Permalink

      Sandra, That’s probably not going to happen. We don’t carry any Craftline door parts nor do I know anyone who does. You’re probably looking at a whole door replacement.

  • Laszlo Szebelledy
    Posted October 12, 2019 at 4:39 pm | Permalink

    I purchased a house in the Grand Rapids area some time ago. Recently, one of my windows in my bedroom spontaneously imploded (there was a very loud noise when this happened). I have a whole row of windows (four total of which one is now broken) that are the same type. Examining the broken window I see that it’s a Craftline.

    I have other windows that have broken, too, and based on the nature of the damage, I can only assume that these broke under similar conditions.

    What steps to take from here?

    • Posted October 14, 2019 at 11:42 am | Permalink

      Laszlo, Glass is not brand specific. A local residential glass company can replace the glass unit for you. It does not have to be a Craftline product.

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