Monthly Archives: February 2020

Understanding Wood Window Parts

One of the biggest hurdles we have to overcome in our sales process is getting on the same page with customers when it comes to terminology. We certainly don’t expect any retail customer to be a window expert. That’s our job! Unfortunately, there’s just no way around the technical side of what we do. Hey, if it were […]

How to Repair Hail Damaged Windows

I want to start this post on my soapbox for a minute. I am celebrating 20 years in the window and home improvement business this year: This isn’t my first rodeo. I think after 20 years we might have something figured out. To this day, I can’t help but get a little offended when someone […]